Internet Trouble

[Mystic_clown]

Hello, I'm speaking on behalf of Houndoom_Lover, who's currently having trouble with her internet. She describes the problem as:

"The internet it working, and the measanger but it won't load pages, I keep getting "Internet Explorer cannot display webpage' And then I go to the diagonostic wizard, and it says my Ether is unconnected...and I have dailup."

Any advice for her?

[Telume]

If you have dial-up then the ethernet should be of no concern to you, dial-up does not use the Ethernet Settings to connect to the internet, HOWEVER.

The problem she COULD be having could be for 1 of two reasons.

1. The phone number she's using is not for her area

OR

2. The connection is simply too slow.

If 1 is the case, then she should try multiple numbers for the dial-up until 1 works well enough

If 2 is the case then I suggest she gets an accelerator that compresses images and other graphics so that the pages load faster.


Another problem is a bit more technical but it might be that the ISPs Nameservers aren't working properly, in which case you'd have to consult with them to see if her area is having problems.

In any case the best thing to do either way is to consult with your ISP, USUALLY they can help (albeit sometimes the solution is only temporary.)

[Mystic_clown]

The internet does connect for her. It's just that the pages wont load. MSN works just fine, so it's probably number 2.

She wants to know where to get an accelerator.

[Telume]

Usually the ISP provides one, if they don't she'd have to find a way to get one from somebody.

[Mystic_clown]

This is her response:

"Aaahh....I have an Acceloration Speed....Should I do something with that? Why'd it change all of the sudden?"

[Telume]

That, I don't know. Sorry.